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Business
Case Development & Organization Mobilization
Situation:
When a premiere soft drink company needed strategic insight on
leveraging the $12 billion spent annually by its network of bottling
companies and subsidiaries, the management consulted iServiceX.
What
we did:
iServiceX developed a compelling case for change, and design the
required change management tactics to gain stakeholder support
for the program.
Results:
The adoption of an integrated but Skill-Led new organization model
is being implemented and piloted. Corporate expenditures for indirect
goods and services are now visible to all stakeholders and attached
to a strategic intent. Individual Stakeholders have retained their
best practices and procedures and they have collaborated to roll-up
their respective relationships and pricing structures to treat
their suppliers as one vendor therefore gaining advantage in pricing,
volume and service.
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